Using Honorlock

Honorlock Reminders:

  • Honorlock is a Chrome extension for use with Chrome browsers only.
  • Honorlock cannot be used on ipads.
  • Refer to the Honorlock Student Guide for more info.

Honorlock privacy:

  • Honorlock is highly protective of you and your data, and has pass all requirements of both Minnesota State and Normandale. 
  • Click here for more info on Honorlock's privacy policies.

Some more prevalent questions regarding using Honorlock:

1) Why is it prompting me for a password?

 Answer #1 - for 3rd party software:

 If your test is taken through a 3rd party site (such as MindTap, MyEconLab, etc) then the password will be automatically inserted when you click the "Insert Password" button provided. You do not need to know what the password is. For more info, and a short tutorial video click on this link: https://honorlock.kb.help/-students-starting-exam/how-to-use-honorlock-with-a-universal-exam-student/

  • Note: After watching the video above, if you still have problems with the password, use the “Livechat” feature to reach Honorlock tech support.

Answer #2 - for D2L quizzes: If your test is taken strictly through your course's D2L page, then you do not need to know what the password is. Click the "Launch Proctoring" button directly to go to the quiz -  do not try to start the quiz through the "Quiz Details" button. (You  may need to scroll down in order to see the green “Launch Proctoring” button.)

 See screenshot below:

 Pic of Exam instructions indicating launch proctoring button

 

2) Can I take the test on campus instead of using my own computer?

Answer: If you follow the Covid-19 protocols on the Normandale homepage,  then yes you may come to campus during regular hours.

Option 1: Computer Center

You may use the computers in the Computer Center on the 2nd floor, C2190.

Option 2: Private computer room

For Spring 2021, additional locations have been designated that will offer a more private space.

See the "Spring 2021 On-Campus Test Proctoring" article for more information as well as a link to reserve a test proctoring space.

3) What do I do if I have problems with Honorlock?

Honorlock provides live chat 24 hours a day, 7 days a week, which you can access directly from D2L. Look for the “Livechat” link:

Honorlock Proctoring Support icon menu choosing livechat

Or, look for the chat icon:

pic of chat icon

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Details

Article ID: 127908
Created
Thu 2/11/21 5:28 PM
Modified
Mon 3/22/21 10:55 AM