Outlook Mail Merge with a Shared Department email

Mail Merge for Shared Department Email Accounts 

1. Close Outlook
2. Open Control Panel

3. Open Mail

4. Click Show Profiles…

5. Click Add…

6. Enter the shared email mailbox name (or whatever name you like). Something you can remember. Click OK.

7. Click Manual setup or additional server types


8. Make sure Office 365 is selected and enter the shared mailbox you want to use for the mail merge. 

9. Enter your StarID@minnstate.edu and click Next.  Please note:  Your email address must have access to the shared mailbox for this to work. 

10. Enter your StarID password and click Sign in.

11.    It will take a moment to load, but you should see a screen that says “Congratulations!”  Uncheck box next to Mobile email. Click Finish.

12.    Click the radio button for “Prompt for a profile to be used” and click OK.

13.    Open Outlook.
14.    Select the shared mailbox from the drop-down box and click OK.

15.    It may take up to 15 minutes for messages to sync. Otherwise you’re all done!

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Article ID: 130869
Wed 3/24/21 2:49 PM