MFA - Enroll using a Cell Phone to Receive a Text Message

Setting up MFA is a very simple process, and once it is set up, is very easy to use. It is easiest to use both a computer and mobile device to complete enrollment. There are two steps you will need to take:

  1. Step 1: Enable MFA in one of 2 ways:
    1. Self-Enrollment
    2. Automatic Enrollment
      If you've been automatically enrolled, you will see the message "More information required" when you try to log into Office 365 / email.
  2. Configure MFA
    Note: Once MFA is enabled, you must configure MFA before you can access your Office 365 email and apps.

2. Configure Multi-Factor Authentication using a cell phone to receive a text

To configure Multi-Factor authentication using a phone to receive a voice call, you will need a computer.

  1. Start the MFA First-Time Setup Wizard to complete your MFA setup.

  2. You will need to log in using your StarID credentials.

    1. Students:
    2. Faculty/Staff:

  3. Once signed in, you will be prompted to provide more security information to your account. Click Next.

    The next screen will allow you to select your additional verification options.
  4. On the "Additional Security Verification" page, select "Text code to my Authentication Phone" as you preferred method.
  5. Click the check box for Authentication Phone, then enter your cell phone number. 

  6. MFA will now send a code to your device you will need to enter on the MFA.  Enter the code on the “Verifying phone” dialogue and click on “Verify.” 

  7. You are almost done! You will now see a page that shows you your authentication methods. It is strongly recommended that you choose a backup method in case you lose access to your primary method. You can set up another phone as a backup method.
  8. Select Alternate authentication phone
    Enter a phone number different from your Authentication phone number. This is a backup phone number if you cannot be reached at the Authentication Phone number. This can be a trusted spouse, friend, child, etc. 

  9. Click Save

If you lose your mobile device or change mobile devices, please contact the ITS Help Desk at (952) 358-8181 for instructions on how to regain access to your Office 365 account.

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Article ID: 130980
Fri 3/26/21 3:24 PM
Thu 7/21/22 10:05 AM

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You have the ability to enable multi-factor authentication on your Microsoft Office 365 account for extra security to help protect your information and keep the College safe.